What to Expect After Submitting Your Roots Jobs Application Online

Applying for a position at Roots, the popular retail and lifestyle brand, is an exciting step toward starting or advancing your career. While submitting your Roots jobs application online is an essential first step, many applicants wonder what happens next. Understanding the post-application process can help you prepare, manage expectations, and increase your chances of successfully securing a role. This guide explains what to expect after submitting your application, common next steps, and expert tips to stand out in the hiring process.

Why Understanding the Post-Application Process Matters

Roots receives a large number of applications for each position, making the selection process competitive. By knowing what to expect after submitting your application, you can:

Prepare for interviews and assessments
Avoid common mistakes that delay your progress
Demonstrate professionalism and initiative
Improve your overall chances of being hired

Being informed ensures you remain proactive and confident throughout the hiring journey.

Immediate Confirmation and Application Review

Step 1: Submission Confirmation

After submitting your Roots jobs application online, you should receive a confirmation email from the company. This email typically confirms:

Receipt of your application
The position you applied for
Next steps in the hiring process

If you do not receive a confirmation email within a day or two, check your spam folder or ensure you entered the correct email address during submission.

Step 2: Application Review by HR

Once your application is received, Roots’ Human Resources (HR) team reviews it to evaluate your qualifications. During this stage, HR looks for:

Relevant work experience
Customer service and retail skills
Education and certifications
Availability and schedule compatibility

Applications that meet the job requirements are shortlisted for further consideration.

Pre-Interview Assessments and Screening

After your application passes the initial review, you may encounter additional pre-interview steps:

1. Phone Screening

Many applicants are contacted for a brief phone screening. This allows HR to:

Confirm your availability
Discuss your work experience and skills
Assess communication and professionalism

Phone screenings typically last 10–20 minutes and are an opportunity to make a positive first impression.

2. Online Assessments (If Required)

Some positions may include online assessments to evaluate:

Customer service aptitude
Basic problem-solving skills
Numerical or logical reasoning

Completing these assessments carefully and accurately can significantly improve your chances of moving to the interview stage.

Interview Process

1. Scheduling the Interview

If shortlisted, you will be contacted to schedule an interview. This may be:

In-person: At a local Roots store or regional office
Virtual: Conducted via video conferencing platforms
Phone: For initial screening purposes

Be flexible with scheduling and respond promptly to interview invitations.

2. Preparing for the Interview

To prepare effectively:

Research Roots’ history, products, and company culture
Review the job description and required skills
Practice common interview questions, such as:
- Why do you want to work at Roots?
- Describe a time you provided excellent customer service
- How do you handle challenging situations in a team?

Dressing professionally and arriving on time—whether virtually or in person—is essential to making a strong impression.

3. Types of Interview Questions

Expect questions that assess:

Customer Service Skills: Ability to assist and satisfy customers
Teamwork: Ability to collaborate with colleagues
Problem-Solving: Handling challenges efficiently
Reliability: Consistently showing up on time and meeting responsibilities

Providing specific examples from previous experiences makes your responses more compelling.

Post-Interview Steps

1. Background Checks

Certain positions may require verification of:

Previous employment history
Criminal records or clearances
Educational qualifications

Ensuring accuracy and honesty in your application helps prevent delays or disqualification.

2. Reference Checks

Roots may contact your listed references to confirm your skills, work ethic, and experience. Choose references who can speak positively about your performance and reliability.

Job Offer and Onboarding

1. Receiving the Job Offer

If you successfully pass the interview and background/reference checks, you will receive a job offer. This offer typically includes:

Position and job title
Salary or hourly wage
Work schedule
Benefits and perks

Review the offer carefully, ask questions if needed, and confirm acceptance in a timely manner.

2. Training and Onboarding

Once the offer is accepted, you will undergo training and onboarding, which may include:

Orientation to company policies and procedures
Product knowledge and customer service training
Role-specific instructions for daily responsibilities

Completing onboarding successfully ensures you start your role prepared and confident.

Tips to Improve Your Chances After Submission

Even after submitting your Roots jobs application online, there are steps you can take to improve your chances:

Monitor Your Email: Respond promptly to calls or messages from HR.
Prepare for Interviews: Research the company, practice questions, and dress appropriately.
Be Professional in Follow-Ups: A polite email or phone call after a week can demonstrate continued interest.
Keep Documents Ready: Resume, references, and certifications should be easily accessible.
Stay Patient and Positive: Hiring processes can take time, and patience shows professionalism.

Common Mistakes to Avoid After Applying

Even after submitting your application, some candidates make errors that hurt their chances:

Ignoring communication from HR
Not preparing for interviews
Being dishonest about qualifications
Failing to follow up politely
Assuming no news means rejection

Avoiding these mistakes helps maintain a positive impression and keeps your candidacy strong.

FAQs About Roots Job Applications

Q1: How long does it take to hear back after submitting a Roots application?
Responses typically arrive within 1–2 weeks, but this can vary depending on the position and location.

Q2: Can I apply for multiple positions simultaneously?
Yes, provided your skills and availability align with the job requirements.

Q3: What if I don’t get a response immediately?
Be patient and consider following up politely after 1–2 weeks.

Q4: Are there entry-level positions available for beginners?
Yes, many roles at Roots are entry-level and ideal for first-time job seekers.

Conclusion

Submitting a Roots jobs application online is just the first step toward a rewarding career with a respected retail brand. After submission, your application will go through several stages, including review, phone screening, assessments, interviews, background checks, and finally, onboarding. Understanding each step helps you prepare, remain professional, and increase your chances of success.

By monitoring communication, preparing thoroughly for interviews, and following up appropriately, you can confidently navigate the post-application process and take the next step toward joining Roots’ team.